Privacy Policy

1. Introduction

We, Plixsy Digital Solutions, operate the website https://plixsy.com. Plixsy Digital Solutions is a trade name of Plixsy Digital Agency LLC, a New Mexico limited liability company (“Plixsy Digital Agency LLC,” “the Company,” or “we/us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site, request a quote, sign up for newsletters, or otherwise interact with us.

By using or accessing our Site, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use the Site or provide us with any information.

2. Information We Collect

We may collect and process the following categories of personal information:

2.1 Information You Provide Directly

• Contact Information: When you fill out a “Request a Free Quote” form, sign up for our newsletter, or otherwise contact us, we collect your name, email address, phone number, company name, and any other details you choose to provide (for example, project requirements).
• Billing & Payment Data: For clients who purchase services, we collect billing name, billing address, payment method (credit card or crypto wallet address if paying in USDT), and related transaction details.

2.2 Automatically Collected Information

When you visit or interact with our Site, we automatically collect certain information about your device and how you access our Site, including but not limited to:

• Device & Browser Information: Internet Protocol (IP) address, browser type/version, time zone setting, browser plug-in types, and operating system.
• Usage Data: Pages viewed, features clicked, date/time stamps, referring/exit pages, and search terms used on our Site.
• Analytics & Cookies: We use cookies, web beacons, and similar tracking technologies to track activity on our Site and hold certain information. Please see Section 5 (Cookies & Tracking Technologies) for details.

2.3 Information from Third Parties

If you interact with our Site via a third-party service (e.g., logging in with Google or Facebook, or clicking a social-share button), we may receive information from that service, subject to your settings on that service. For example, if you choose to sign up for our newsletter via Facebook, we may obtain your name and email address from Facebook.

3. How We Use Your Information

We use the personal information we collect for the following business purposes:

1. To Provide & Improve Our Services
   • Responding to your inquiries and processing your requests (e.g., sending a project proposal, delivering a digital download).
   • Customizing, analyzing, and improving our Site features, functionality, and user experience.
   • Managing client relationships, billing, and invoicing.
2. To Communicate with You
   • Sending administrative information such as confirmations, invoices, technical notices, and updates to our Terms of Service or Privacy Policy.
   • Delivering marketing emails, newsletters, and promotional offers about new services, case studies, or blog posts—provided you have opted in. (You may unsubscribe at any time; see Section 9.)
3. For Analytics & Site Optimization
   • Monitoring and analyzing trends, usage, and activities to enhance our Site and services.
   • Tracking conversions, marketing campaign effectiveness, and demographic information through Google Analytics and similar tools.
4. For Compliance & Legal Obligations
   • Verifying your identity (when necessary) and preventing fraudulent transactions.
   • Complying with applicable laws, court orders, or government regulations.
   • Responding to lawful requests by public authorities or government agencies.

4. Legal Basis for Processing (EU/EEA Users)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

• Consent: When you opt in to receive marketing communications from us.
• Performance of a Contract: When you request services (for example, web development, SEO) and we need to process your data to fulfill our contractual obligations.
• Legitimate Interests: For internal business purposes, such as improving our Site, ensuring network and information security, and preventing fraud—provided our interests do not override your fundamental rights and freedoms.
• Legal Compliance: When we must comply with legal obligations (e.g., responding to a subpoena).

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies (e.g., pixels, web beacons) to collect and store information when you visit our Site. Cookies are small text files stored on your device. You can set your browser to refuse cookies or alert you when cookies are being sent; however, some parts of our Site may not function properly if you disable cookies.

5.1 Types of Cookies We Use

• Essential Cookies (Strictly Necessary): These enable core site functionality (for example, maintaining your session as you navigate pages). You cannot opt out of these.
• Performance & Analytics Cookies: We use Google Analytics (and possibly other analytics tools) to understand how you use our Site, compile reports, and improve our services. Data collected is typically aggregated and anonymous.
• Functional Cookies: These remember choices you make (such as your language preference or region) and enable enhanced features.
• Advertising & Targeting Cookies: If we run remarketing campaigns through Google Ads or Facebook, we may deploy cookies that deliver personalized ads to you based on your browsing behavior across sites.

5.2 Managing & Opting Out of Cookies

You can manage your cookie preferences by clicking the “Cookie Settings” button in our site footer (or in the pop-up banner that appears on your first visit).

To opt out of Google Analytics tracking, you can install the Google Analytics Opt-out Browser Add-on from https://tools.google.com/dlpage/gaoptout.

To refuse all cookies, adjust your browser settings to block cookies; however, blocking cookies may affect Site functionality.

6. Disclosure of Your Information

We will not sell, rent, or trade your personal information to unaffiliated third parties except as described below:

6.1 Service Providers & Vendors

We may share your information with third-party service providers who help us operate the Site and conduct our business, such as:

• Payment Processors: Stripe, PayPal, or crypto wallet services to process your transactions.
• Email Marketing Platforms: Mailchimp, Sendinblue, or similar, to send newsletters or promotional emails (only if you opt in).
• Hosting & Infrastructure: Amazon Web Services (AWS), Cloudflare, or other hosting/CDN providers to keep the Site running smoothly.
• Analytics & Advertising Partners: Google Analytics, Google Ads, Facebook Ads, etc., to analyze Site usage and serve relevant ads (where permitted by law and your cookie settings).

All service providers are contractually prohibited from using your data for their own purposes; they may only use it to perform the services we request.

6.2 Business Transfers

If Plixsy Digital Agency LLC undergoes a merger, acquisition, or sale of substantially all assets, your personal information may be transferred to the acquiring entity. We will notify you via email or prominent notice on our Site before your personal information becomes subject to a different privacy policy.

6.3 Legal Requirements & Protection of Rights

We may disclose your information if required to do so by law, subpoena, legal process, or other government request. We may also disclose your information when we believe it is necessary to:

• Investigate or protect against fraud or other illegal activity.
• Protect our rights, property, or safety, or the rights, property, or safety of others.

7. Third-Party Links & Content

Our Site may contain links to third-party websites, applications, or resources (for example, social media plugins, embedded videos, or affiliate links). We do not control those third-party websites, and this Privacy Policy does not apply to their practices. We encourage you to review the privacy policies of any external sites before providing your personal information.

8. Data Security & Retention

8.1 Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data in transit (SSL/TLS).
• Use of secure servers, firewalls, and intrusion detection systems.
• Regular security audits, software updates, and access controls.

While we strive to protect your personal information, no security system is impenetrable. We cannot guarantee absolute security, and you acknowledge that you provide information at your own risk.

8.2 Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

• Ongoing Business Relationship: If you are an active client, we keep your contact and billing information for record-keeping, tax, and legal compliance.
• Marketing & Communication: If you subscribed to our newsletter, we store your email address until you unsubscribe.
• Legal Obligations: We may retain certain data to comply with legal obligations (for example, tax records for at least three years) or to resolve disputes.

After the retention period expires, we will securely delete, anonymize, or de-identify your information.

9. Your Privacy Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access & Update: You can request a copy of the personal information we hold about you and ask us to correct any inaccuracies.
• Portability: If applicable, you may ask for a machine-readable copy of your data.
• Deletion (“Right to Be Forgotten”): You can request that we delete your personal information, subject to any legal exceptions (e.g., records we must keep for tax purposes).
• Restrict Processing: You may ask us to limit or halt the processing of your data in certain circumstances.
• Opt Out of Marketing Communications: You can unsubscribe from marketing emails by clicking the “Unsubscribe” link at the bottom of any email or by contacting us at contact@plixsy.com.
• Opt Out of Targeted Advertising: If you wish to opt out of interest-based advertising, you can adjust your browser or device settings (e.g., through the Network Advertising Initiative’s opt-out page at https://optout.networkadvertising.org/).

To exercise your rights, please send an email to contact@plixsy.com. We may need to verify your identity before processing your request.

10. Children’s Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete such data as soon as possible. If you believe we might have any information from a child under 13, please contact us at contact@plixsy.com.

11. International Data Transfers

Plixsy Digital Agency LLC is based in the United States (New Mexico). If you are accessing our Site from outside the U.S., please note that your personal information may be transferred to, stored, and processed in the U.S., where data protection laws may be different from those in your jurisdiction. By providing your information, you consent to this transfer and processing.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we do, we will revise the “Last updated” date at the top. Significant changes will be communicated by one or more of the following methods:

• Posting a prominent notice on our Site for 30 days after the update.
• Sending an email to subscribers (if changes affect marketing or data-sharing practices).

Your continued use of the Site after any changes signifies your acceptance of the revised Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Thank you for trusting Plixsy Digital Solutions with your information. We are committed to safeguarding your privacy and providing clear, transparent policies.